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Quickbooks Unable to Send Emails: FIXED

Dave Miller with Online Cloud Security

Dave Miller – Tech Enthusiast & Security Expert – September 12th, 2022

fixing Quickbooks unable to send emails problem

If we discuss any effective online accounting software for small and expanding organizations, you will continue to hear the term Quickbooks; however, it is annoying to have QuickBooks unable to send emails issues. 

Email is the best method of communication, and anytime it comes up in business discussions, email is a quick and decisive component. Quickbooks may also assist you in sending your recorded transaction reports over Webmail.

Once everything gets set up, you may use it to send invoices, reports, and much more. But when you encounter issues like QuickBooks’ inability to send emails, it may be unpleasant since you can’t find a workable solution. The time you would have spent making business choices starts to go squandered.

Keep reading to learn more about quickly modifying the email setups so you can resume sending Quickbooks emails.

Quickbooks Unable to Send Emails: FIXED

QuickBooks – Accounting Software For Everyone

Financial softwares is the area of expertise for Intuit Inc., an American provider of business software. The company has been in the business of selling different software to small businesses in the US. They developed several solutions for mail marketing platforms, credit monitoring, and accounting.

But among their clientele, their accounting software product was the one that stood out. Yes, I’m referring to QuickBooks, which was introduced in 1983 and still gets used by many small businesses.

It’s always accessible because it’s an online accounting tool wherever you are. Because of this, consumers had the greatest possible experience, whether they were using the mobile app or the online client. QuickBooks has opened the way for a simple approach that you may purchase on a budget that fits your small business.

Not really, considering how user-friendly it is. Small business owners without professional accounting experience quickly embraced the program, which, up until 2013, accounted for up to 85% of the US small business accounting software market. With 5.3 million customers globally, QuickBooks Online has established itself as the industry standard.

Emails in Business Perspective

The international crisis we experienced over the past two years undoubtedly took a toll on the global banking sector. However, banks and other financial organizations or even small businesses must adopt a new approach.

At this point, email, a quick, inexpensive, readily available, and reliable corporate communication medium, become even more crucial. For this, with just a few clicks, you may swiftly and conveniently distribute electronic files to several people at once by attaching the file to an email.

Since many financial institutions increasingly recognize that effective communication is one of the fundamental elements of success. When we discuss it in this context, email immediately tops the list. Email makes it possible to respond immediately and ensures the track of all incoming and departing messages to keep everyone in the loop.

It will further improve the records you currently have for your business. I’ll stop talking about how important email is to company success now. Instead, let’s focus on how QuickBooks allows you to send sales forms, invoices, and statements to your clients.

Emails In Quickbooks Online

merging emails accounts with Quickbooks to solve unable to send emails

printing it, scanning it once again, and then emailing it. While at the time, this seemed like a solid process for record keeping, a person may spend the entire day performing such laborious procedures. And yet only be able to deliver a small number of invoices each day.

However, when your QuickBooks gets integrated with the email services you use, the information flow is automated, which lowers the chance of human mistakes. You may email them one at a time, in bulk, or save them to send later.

The various versions of QuickBooks get supported by the email clients listed below.

But what would you do if you are unable to send emails on Quickbooks? It may be worrying if you have already used this feature and it has stopped operating.

Unable To Send Emails On Quickbooks: Solutions

QuickBooks’ email integration appears to function as described above when used typically. However, if you have an error like If QuickBooks cannot send your email using an email client, don’t worry. Most of the time, it’s just a setting issue. Imagine that you are having issues utilizing Quickbooks with your Outlook email client to provide you with an example.

To clarify, the problem gets caused by Outlook’s inability to log on. Make sure you are connected to the network using the correct server mailbox name. As a result, Outlook won’t be available for selection or will get grayed out in Preferences. I’ll also talk about some of the fast fixes that Intuit Inc has provided for being unable to send emails on Quickbooks.

Method #1: Admin Privileges Settings

Here, you need to ensure that QuickBooks get not set to run automatically as an administrator because doing so will result in issues like being unable to send emails on Quickbooks.

  • Choose Properties by right-clicking the QuickBooks icon on your desktop.

  • Next, uncheck the box next to Run this program as Administrator by clicking the Apply button on the Compatibility tab.

Note: Click display Settings if the option cannot get selected.

Most of the time above two easy steps can do the job for you; if not, move on to next

Method #2: Email Preferences

Here, you may change your email preferences so that Quickbook can once more begin sending emails.

  • You may choose Preferences from the Edit menu, then click the Send Forms and My Preferences tabs.

  • Before continuing, you must select Outlook as your preferred email client.

  • Try switching your preference off, selecting it again, and restarting your computer if the issue persists.

Note: To complete the steps above, you must first sign in to Microsoft Outlook using Microsoft Exchange Server.

Method #3: Issues with MAPI32.dll

The extended MAPI 1.0 for the Windows NT file is Mapi32.dll. Microsoft Exchange is where it gets most frequently utilized. Mapi32.dll is a module for the Windows Messaging API, to put it another way (MAPI). Your PC must have the system process mapi32.dll to function correctly.

Note: This method might be challenging. I would advise proceeding with the instructions below if you are a seasoned computer user. Otherwise, ask a buddy who works in IT for assistance.

If you want to fix your MAPI32.dll, do the following:

  • First, quit any running programs. and then use File Explorer to go to the following address

C: Windows\System32

  • Here Locate Fixmapi.exe and run it. To perform the repair, adhere to the on-screen directions. Restart your computer after the fix is complete.

You should be able to resume sending emails when it resolves the problem.

Note: If you cannot even send an email from Microsoft Word and QuickBooks, too. The issue is not with QuickBooks; instead, contact Microsoft Help and Support. There may be an issue with your Outlook or Office Suite.

Method #4: Reinstalling

Reinstalling QuickBooks will reset all preferences to default, so if none of the other methods work, it should resolve your issues. You should be able to resume receiving mail.

You may download the installer for your version of QuickBooks after uninstalling QuickBooks from the add or remove programs box.

Note: Remember that you won’t be carrying your license number with you. The original packaging or the buy confirmation email should contain it if you bought a digital version.

Bonus Method: Antivirus Preferences

Something in your antivirus software can prevent Quickbooks from using the internet to send emails. Setting preference will thus work for you as well.

Just grant QuickBooks the appropriate rights, that’s all. Either manually alter your system permissions or update the settings in your antivirus program.

Check QuickBooks’ permissions and your application section showing prohibited files if the antivirus software you use has email filtering capabilities. You might wish to turn off this function.

Adherence through the step-by-step instructions to resolve the problem preventing QuickBooks from sending email invoices. Hopefully, one of the approaches described above will work for you.

Fixing Quickbooks Unable to Send Emails Error: Bottom Line

A program similar to QuickBooks is accessible for users with little experience with accounting software and those who want to take advantage of its best integration capabilities. Any program has the drawback of typically consuming a lot of your time and being bad for productivity. Therefore, while this QuickBooks issue is annoying, it is not the provider to blame because it depends on your QuickBook settings and selected preferences.

Therefore, even if you encounter this issue, you will likely be sufficiently fortunate to make one of the above solutions effective. If not, you may also get in touch with Quickbook help here. You can even visit the community pages for a further detailed discussion of related issues.

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Dave Miller with Online Cloud Security

Dave Miller

IT Consultant at Online Cloud Security

Dave Miller is an IT Consultant for Online Cloud Security and has over 7 years of experience in the Information Technology space. He also specializes in repairing laptops & computers. In his spare time, he loves to talk about new technologies and hosts monthly IT and Cyber Security meetings in the Houston area.

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About Online Cloud Security:

Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

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Online Cloud Security Logo (500x500px)

About Online Cloud Security

Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

Recent Posts: