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Malwarebytes Update Problem: Malwarebytes Not Updating

Dave Miller with Online Cloud Security

Dave Miller – Tech Enthusiast & Security Expert – October 31st, 2022

Malwarebytes update problem

Malwarebytes relies heavily on updates; however, if you have issues like Malwarebytes Not Updating or Malwarebytes Update Problem, you must act to resolve them. Malwarebytes is one of the best free anti-malware applications because of its protection. For Malwarebytes, not all the components are based on known threat definitions. However, it does need to be updated often to ensure that the application detects any newly created malware.

You can manually update it to the most recent database for your protection if the automated version is not functioning. So, it mostly resembles the error message that users get when Malwarebytes unable to access the update server

Continue reading to learn how to resolve this problem, and contact Malwarebytes if the problem is not solved. 

Malwarebytes Update Problem: Malwarebytes Not Updating​

Potential Problems

The inability to update Malwarebytes will expose you to threats listed in the Malwarebytes threat definition. So, go through the below solutions to fix Malwarebytes not updating.

Stick to One Antivirus Program on your PC

Experts often do not advise using antivirus software due to how sophisticated Windows security has grown. However, as this is insufficient, you will need a virus removal program for your protection. Some individuals also erroneously believe that having many antivirus programs is preferable to having just one. In actuality, it’s the complete opposite of what you would anticipate.

First of all, it gets not advised because having an antivirus already strains your computer’s resources. If necessary, they would use up a lot of your system resources, as one can use up to 30 to 40% of resources when doing scanning and security operations. Even if we ignore the scenario above, both antivirus programs will attempt to destroy one another. Because antivirus software checks your system for applications transmitting and monitoring information about it. Both view one another as a virus that can harm your system.

Malwarebytes allows other antivirus programs to operate concurrently with it. However, Malwarebytes’ free version is the only one that permits simultaneous use. Because there is no real-time scanner in the free version. Therefore, if Malwarebytes is not updating for you, it’s possible that another antivirus program is preventing Malwarebytes from connecting to the internet, and you are unable to fix the Malwarebytes update problem.

First, try turning off another antivirus; if that doesn’t work, uninstall it entirely to allow Malwarebytes to function.

Note: Windows Firewall is another item worth checking if you don’t have another antivirus. A firewall can alter your system in fundamental ways. The Windows Firewall reportedly prohibited Malwarebytes in some cases. Visit the following page to learn more about the authorizations required for Malwarebytes.

Update to New Version of Malwarebytes

Malwarebytes has released a lifespan policy for their earlier versions to guarantee consumers have the greatest threat protection possible and to concentrate their development efforts on continuing to protect users from emerging threats. Users still using this outdated software have received frequent malware definition updates for a while, even after the product’s end of life. But even that has a cap, and Malwarebytes has the power to halt it at any time.

Note: The final version of Malwarebytes for Windows, compatible with Windows XP and Windows Vista if you are still using those operating systems, is 3.5.1.

Once you have downloaded the latest version, try updating the threat definition and see if the problem got fixed.

Use Support Tool

Malwarebytes has developed its own support tool to help clients as much as possible, given the wide variety of issues consumers encounter when using antivirus software. The Malwarebytes Support Tool not only fixes Malwarebytes for Windows problems but also enables users to remove and reinstall Malwarebytes quickly. Additionally, you may file a ticket within the tool to contact customer service.

Note: The Malwarebytes Support Tool collects data from your machine and uses it to either create a new support ticket or update a current one.

Therefore, you must adhere to the official instructions provided in the following link when downloading it from the official website.

You’ll mostly need to uninstall and reinstall Malwarebytes to make it work. Have your Activation ID and Key with you as it necessitates entirely reinstalling Malwarebytes. Therefore, have those on hand for reactivating the license and continuing with the actions mentioned above.

Write on Forum / Contact Malwarebytes Support

The company’s outstanding, vibrant community is always there to help if you have queries or issues with Malwarebytes for Windows. Please post your questions on their forum to obtain suggestions from other users and IT professionals. Hopefully, the above solution has fixed your issue for Malwarebytes not updating, but if not, you can post any problem there, also. Most of the time, an experienced user can resolve your issues before a Malwarebytes representative intervenes.

If it doesn’t resolve the problem and you have a premium version of Malwarebytes, you may send a ticket to their help team for prompt assistance. However, you must wait for their response. You can also use the chat options on the support website.

Problems with Malwarebytes Updating: Bottom Line

A great application to use in addition to Windows’ built-in protection is Malwarebytes Free. However, Malwarebytes’ real-time protection is only available if you purchase the premium version. For real-time security to function, Malwarebytes must periodically update itself to obtain the server’s most recent threat definition updates.

But if the update isn’t functioning, you might need to try one of the above solutions because that’s the only way to get Malwarebytes to operate again. Usually, the repair mentioned above will take care of your program’s fundamental problems, but if it doesn’t, feel free to contact them anytime through support channels.

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Dave Miller with Online Cloud Security

Dave Miller

IT Consultant at Online Cloud Security

Dave Miller is an IT Consultant for Online Cloud Security and has over 7 years of experience in the Information Technology space. He also specializes in repairing laptops & computers. In his spare time, he loves to talk about new technologies and hosts monthly IT and Cyber Security meetings in the Houston area.

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Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

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Online Cloud Security Logo (500x500px)

About Online Cloud Security

Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

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