Online Cloud Security Logo mobile

Disney Plus not Working on MacBook – Fixed

Dave Miller with Online Cloud Security

Dave Miller – Tech Enthusiast & Security Expert – January 25th, 2023

Disney Plus not working on MacBook how to fix

The home of our beloved Disney movies and TV series is Disney Plus, but what if Disney Plus not working on MacBook even after a subscriber pays for it? Since Disney Plus or Disney+ was just recently formed, many customers have been experiencing this issue. Disney Plus users are having trouble accessing their accounts because of the flurry of problems that keep appearing on all devices. You could be experiencing this problem for a variety of reasons. Still, there isn’t a single cause for it, so you’ll need to attempt the available remedies.

The standard membership fee for Disney+ includes a variety of perks, including access to exclusive original programming that isn’t available elsewhere. Therefore, even if you encounter problems, you can’t merely ignore them and watch the content elsewhere. You’ll need to discover a solution, but don’t worry—I’ve covered you in this post.

Keep reading to learn how to take advantage of all the Disney subscription perks and fix nagging Mac issues.

Disney Plus not Working on MacBook: FIXED - Summary

Disney Plus - Continues To Grow

The Media and Entertainment Distribution owns and runs Disney+, an American over-the-top streaming service. It is a part of The Walt Disney Company, and if you don’t know Netflix well, you should because it is an alternative to Netflix. It likewise uses a subscription-based business model and offers unique original movies, TV shows, and other content unavailable on any other streaming service. Disney+ subscriptions typically cost $7.99 per month. As an alternative, Disney+ Premium offers a $10.99/month or $109.99/year yearly membership to Disney+ No Ads.

They primarily distribute movies and TV shows developed by The Walt Disney Studios and Walt Disney Television. So you receive a lot of original movies and shows that make it worthwhile to subscribe. Additionally, as a Disney+ user, you can watch your favorite movies and TV shows at home or on the go, thanks to the rise of OTT platforms. You can always find something to watch on Disney+ thanks to its huge selection of movies and television shows from the world’s best producers.

Note: Disney+ now has 137.7 million customers globally after adding more than 7.9 million subscribers in the preceding quarter. By 2024, the streaming service gets anticipated to have between 230 million and 260 million users, doing it the second most major streaming service worldwide, after Netflix.

Disney+ should work on any platform, as it allows streaming on web browsers, mobile devices, and tablets. You may use Disney Plus on various devices without any problems; to view the official list, go to the website. However, Disney claims that Safari 11+ get supported on macOS 10.12 (Sierra) and newer versions. But let me tell you that many Mac users have been experiencing specific issues. If you’re one of those whose MacBook isn’t supporting Disney Plus, I’ll explain what could be causing the issue of Disney Plus not Working on MacBook, and then we’ll go on to remedies.

Problems with Disney Plus - Solutions For Disney Plus Not Working On Macbook

When utilizing Disney+, various issues might arise, and Disney+ has outlined several remedies to these issues. Since Disney+ doesn’t provide a free trial and there are now a lot of streaming services to select from, you need to be sure you’re picking the proper one. And if you’ve already made your decision, you must now follow through by finding the answer.

Disney+ might display several error codes to help you identify the precise issue. Because of this, I will go through the fundamentals of tech troubleshooting before we get into the numerous issue messages Disney+ users are experiencing. Therefore, try the methods below if Disney Plus not Working on MacBook.

Check Internet Connection Speeds

Run a speed test to determine the quality of your connection if you’re having trouble connecting or can’t watch the Disney+ episodes and movies you love. It is possible, given reports, that Disney+ is overwhelmed due to a high volume of simultaneous users. However, the odds are generally quite slim, so you should ensure your internet is functioning correctly. When streaming Disney+ content in high definition, Internet connection speed might become more of a problem.

If you are confident that there is no error with your internet. You should restart your device, modem, and router before opening Disney+ and running a video to verify your connection. To refresh your connection, try performing a complete power-off and restarting your WiFi router, especially if you’re not achieving our recommended internet speed.

Move on to the next section if the issue continues.

Clearing Browser Cache

Clearing the cache should be your first action if you experience any issues with Disney+ on your MacBook when using Safari or Chrome. Even Disney has admitted that regularly deleting your browser’s cache can assist with stability and performance if you view Disney+ on a computer browser.

When you use a browser like Chrome, it keeps certain information from websites in its cache and cookies, which is the main function of the cache. Specific difficulties, such as slow site loading or improper site formatting, are resolved by clearing them. However, you will need to log into your accounts once more because anything temporarily saved will be erased. Every browser offers a different method for cleaning the cache. The official instructions you might wish to use get included below.


Now even if Disney Plus not Working on MacBook, proceed to the next solution.

Blank Screen Or Spinning Wheel

You can occasionally get a blank screen or a spinning wheel when using Disney+. This problem persists because it connects to playback issues, including freezing, buffering, or errors. Here are some solutions you can try.

It would help if you assumed something was preventing the Disney+ stream from playing in your browser. If your screen is blank, ensure no content filters, antivirus software, or proxy accelerators get installed. Try disabling these services and retrying to use Disney+ even with your ad blocker active to avoid these problems.

However, try restarting your browser, whether it’s Chrome or Safari, and playing the video again; if you’re seeing a spinning image, everything should resume as usual.

Check Whether the App Is Working Or Not?

Disney+ is an excellent UI software for watching your favorite shows, much like Netflix. This software provides access to thousands of Disney entertainment hours and lets users download the material. But in this case, our main concern is verifying whether the Disney+ app is operational or the Disney server is down. We’ll also test if your Mac’s internet connection is stable.

You may accomplish this by downloading the appropriate app from the Playstore or the App Store. You’ll then have to log in to check whether it’s functioning correctly. We should move on to some more fundamental problems if everything seems good.

Network IP Address

Your IP address may occasionally be the root cause of your inability to access Disney+ on your MacBook Pro. According to Manu users’ reports, most of these instances appear to be caused by IP addresses. On one of the Megathreads, a different user claimed that Disney+ customer support had stated that a particular ISP had not provided the necessary IP infrastructure to handle the demand.

Here, the problem could be resolved by either changing to a static IP address or resetting WiFi routers. But if it doesn’t work, you should speak with your ISP to see if they are aware of any Disney+ connection issues.

Some customers even claimed that their ISP thought Disney was to blame for the problem because it appeared to be Disney’s fault. Therefore, getting in touch with Disney Plus support professionals is the best course of action here.

Disney Plus Error Codes

There are various Disney Design Codes that will specifically tell you what the issue you are now experiencing is, and Disney has thoroughly defined each of these codes. Therefore, the following pertinent codes might help you determine whether you are having problems with Disney Plus not working on MacBook.

Error Code 42: Trouble Connecting You To The Service

When trying to start Disney+, if you see the following problem notice, it has to do with your internet connection. The central issue is a sluggish or unstable internet connection and a poor WiFi signal. If this code displays, check your internet and WiFi connection. If any problems get found, attempt to resolve them and try viewing the movie again. 

Error Code 43

“We’re sorry, but we cannot play the video you requested. Please try again. Visit the Disney+ Help”; this issue corresponds to error 43. In this case, the video you’re attempting to watch often cannot get played at that moment. It could occur for various reasons, but connectivity problems or removing a film from the Disney+ platform after it gets put on your watchlist are the primary ones.

To test whether the material vanishes, try reinstalling and restarting the Disney+ program here.

Error Code 73: ‘Disney+ Is Only Available In Certain Regions

Disney+ is streamable in a few nations and areas throughout the world. Remember that different materials may not be available depending on where you are. You might not be able to use Disney+ depending on where you are, and this error code 73 relates to this problem. Depending on your country/region or where you’re watching Disney+, there can be a few minor changes. In some markets, specific titles might not be accessible for streaming. Even if Disney+ is accessible where you are, utilizing a VPN in a supported nation or area might be the reason.

Error code 83: Something Went Wrong

Error code 83 indicates that something went wrong, and you should check to see sure your device is Disney-compatible before continuing. Considering that Macs work with all browsers. You might try checking for driver and system updates and reinstalling the application if everything else fails. If at all feasible, try Disney Plus on a different device to see what is wrong.

Although seeing this sort of warning might be annoying, a few other things can affect device compatibility. Check to see if your browser, such as Chrome, has the most recent updates or if your MacBook has the most recent updates to its operating system.

Contact Disney+ Support – Support Options

Disney+ has a great support system and is open for live help twenty-four hours a day, seven days a week. Their help website offers phone and live chat services, among other options. Additionally, you can visit the knowledge base part, where you may study the previously well-written articles to see if you can find a solution.

The best choice is always support, although this procedure can take anywhere from 90 minutes to 6 hours, and when using live chat, it can vary from 30 minutes to 2 hours. On the Disney website, you may find both of these choices.

How to Solve Disney Plus not Working on MacBook: Bottom Line

All-Star Wars, Marvel, and Pixar fan series want to see those films with Disney+ added features that aren’t accessible anywhere. So it’s worth purchasing Disney+, which is worth the monthly charge. If you have kids, Disney+ has a ton of entertainment options for them. Disney Plus costs £7.99 a month, but if you pay for the entire year upfront, it’s a bit less expensive.

When Disney+ became the top-trending Google search term in the US in 2019, anticipation for the debut was undoubtedly intense. It got claimed last year that Disney, with its three streaming platforms combined, had surpassed Netflix in terms of member numbers. Disney Plus is growing steadily as a streaming service.

The problem arises when you try to use Disney+ on your MacBook and find that it doesn’t work or that the movie won’t play. The issue may get resolved quickly and simply by clearing the cache. You should also contact Disney support if you have tried the solutions I listed in the article above and can still not get Disney+ to function. As said before, you may get in touch with them any time of the day or night.

** is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a way for websites to earn advertising revenues by advertising and linking to and affiliated sites. As an Amazon Associate we earn affiliate commissions from qualifying purchases.**

Dave Miller with Online Cloud Security

Dave Miller

IT Consultant at Online Cloud Security

Dave Miller is an IT Consultant for Online Cloud Security and has over 7 years of experience in the Information Technology space. He also specializes in repairing laptops & computers. In his spare time, he loves to talk about new technologies and hosts monthly IT and Cyber Security meetings in the Houston area.

Popular Reads:

Related Articles:

Share This Article with Your Friends!

Click any button down below to share this article on the following channels:

Online Cloud Security Logo (500x500px)

About Online Cloud Security:

Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

Recent Posts:

Online Cloud Security Logo (500x500px)

About Online Cloud Security

Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

Recent Posts: