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HP Envy x360 Plugged in Not Charging, How to Fix This?

Dave Miller with Online Cloud Security

Dave Miller – Tech Enthusiast & Security Expert – November 2nd, 2022

HP Envy x360 plugged in not charging

Your laptops are essential for keeping you connected to the digital world, but for them to function, they need to be powered; So, today, I’ll focus on the HP Envy x360 plugged in and not charging. When you encounter this particular problem, there are a lot of factors to take into account because you are now unaware of the root of the problem. Since it might be hardware, software, or even your power adapter.

However, many claim that the problem worsened once they installed Windows 10 on their HP Envy laptop. However, dealing with a laptop that abruptly stops charging is undoubtedly a hassle, whatever the issue. But let me save you the hassle by providing the necessary answer.

Keep reading this page for more information on how to resolve and prevent such issues in the future.

HP Envy x360 Plugged in Not Charging, How to Fix This?

HP Envy x360 & Windows Update

Up to October 14, 2025, Microsoft will support at least one version of Windows 10. Even though the most recent version of Windows, version 11, has arrived, many of us are still running Windows 10. Since updates for Windows 10 continue to get released despite how much we all detest them. Because many believe that Windows updates are primarily worthless, hard to disable, solve nothing, make things slower, and have no opt-out option.

That may not be the case, though, since Microsoft wants its operating system to be free of bugs and security vulnerabilities. They may also want to include brand-new, exciting features. Why would you not like them, then?

There are multiple reasons, and we are usually going to update, but the problem we are discussing today is somehow related to these updates. Since several consumers reported installing Windows 10 on their HP Envy laptops has caused problems. Even though the installation went without a hitch and is now functioning flawlessly, they are encountering issues like the HP Envy x360 plugged in, not charging still.

The HP Envy may not be charging for several reasons, so let’s look at several potential solutions to determine which would work best for you.

Solution 1: Update Battery Drivers

Update your battery driver regularly to ensure your laptop battery is functioning correctly and avoid problems like the HP Envy x360 plugged in not charging. The driver may get manually downloaded from your manufacturer’s website. Don’t forget to choose the best alternatives for 64- or 32-bit operating systems. Alternatively, you may follow the instructions below to update the drivers automatically.

Step #1: To manually download and update a battery driver on a PC, you can use a built-in Device Manager. Search for it in the start menu search bar to launch it.

Step #2: Locate and expand the Batteries category in Device Manager to search for the Microsoft AC Adapter. Double-click it, then choose the Update Driver option from the window that appears.

Step #3: Choose the option to automatically search for drivers by following the on-screen prompts. Windows may download and install it for you if you’re lucky.

Don’t forget to reboot your system afterward.

Bonus Tip: If the specific driver for your hardware device cannot get found or if you are unsure which driver is the correct one. You may choose from third-party applications that will recognize your hardware requirements and choose the best driver for your requirements. I recently began using the premium version of CCleaner since it makes it easy to detect any missing driver with only a few clicks.

Solution 2: Examine the Chords and Adapter

HP Envy x360 plugged in not charging because power cords are one delicate accessory, which may have gotten some damage. Check your chords for typical bending, breakage, or warping that could point to physical harm.

Check your AC power adapter if that’s okay. It’s conceivable that the problem lies with your charger. Try it to see whether it charges if you have a functional spare lying around the house. Alternately, if you have a multimeter, you may know if it’s operating correctly.

Lastly, ensure the socket you are using supplies the total voltage. Try moving the charging station to a different room.

Note: Rarely; moving your charging cords around too much might also damage the motherboard connector. Try not to move much while the battery charger is connected.

Solution 3: Battery Problems

High-quality lithium-ion battery cells charge more quickly, hold a charge for longer and weigh less than less expensive. And fortunately, your HP Envy X360 battery is quite fantastic. According to HP’s statistics, the 56Wh battery should have adequate capacity for daily power duties for up to 13 hours and 30 minutes. But all batteries have a shelf life, and lithium-ion batteries especially have a lifespan that gets anticipated to be between two and three years or between 300 and 500 recharge cycles.

Batteries produce heat as they work extremely hard to fuel your laptop, but if they work too hard, they may overheat, leading to several issues.

Consequently, if you’ve been using the battery for a while and have noticed that it’s gradually losing charge, then reconsider: Isn’t it already dead? If it is, your only option is to bring your HP Envy to an authorized repair facility to check if the battery has a hardware issue.

If you’re uncertain whether your battery is losing its capacity. To utilize HP’s step-by-step instructions on running a battery report on Windows 10, go here. Testing and Calibrating the Battery

You may get new batter from the official HP Store by clicking here.

Bottom Line: Seek HP Customer Service Help

Sometimes it could be challenging to identify the specific issue. Therefore, once you run out of options and feel like you’ve explored all troubleshooting methods and techniques, your next best choice will be to take help from others or someone who is an expert.

Get in touch with HP Support to chat with an expert. There are several methods to contact them, and the best one for you will depend on where you are. Additionally, the optimum time to visit a repair facility and get your device fixed is while it gets still covered by warranty. To access the support page, click the following link.

**Onlinecloudsecurity.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a way for websites to earn advertising revenues by advertising and linking to Amazon.com and affiliated sites. As an Amazon Associate we earn affiliate commissions from qualifying purchases.**

Dave Miller with Online Cloud Security

Dave Miller

IT Consultant at Online Cloud Security

Dave Miller is an IT Consultant for Online Cloud Security and has over 7 years of experience in the Information Technology space. He also specializes in repairing laptops & computers. In his spare time, he loves to talk about new technologies and hosts monthly IT and Cyber Security meetings in the Houston area.

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About Online Cloud Security:

Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

Recent Posts:

Online Cloud Security Logo (500x500px)

About Online Cloud Security

Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

Recent Posts: