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Will PayPal Refund Money If I Get Scammed? Will PayPal Refund Money?

Dave Miller with Online Cloud Security

Dave Miller – Tech Enthusiast & Security Expert – July 2nd, 2022

will PayPal refund money if I get scammed

Since PayPal’s founding in 1998, PayPal has allowed users to conduct financial transactions using an online bank account; However, customers sometimes worry will PayPal refund money if I get scammed in the same way that banks do. We know that PayPal helps make your transactions safe whether you’re e-commerce, sending money, or making purchases online.

PayPal was rated 143rd on the 2022 Fortune 500 list of the top corporations in the United States by revenue. Thanks to its enormous trust over the years. Therefore, if you frequently use PayPal, you should be aware of your level of security while encountering issues and later doubting will PayPal refund money.

Continue reading the post to learn more about PayPal’s policies and more about the subject of PayPal refunding money if scammed. 

Will PayPal Refund Money If Scammed?

Let's Look at the History of PayPal: Foundation of Payment Security

Confinity, an American e-commerce startup founded in December 1998 by Max Levchin, Peter Thiel, and Luke Nosek, is now known as PayPal. Confinity partnered with, an online banking firm run by none other than the guy responsible for some of the most illustrious commercial ventures.

Yes, you guessed right, the Elon Musk. As a result, PayPal subsequently evolved into a platform that provided low-cost services to consumers and corporations. It has over 426 million active users and over 30 million merchant accounts. PayPal handled 3.74 billion transactions in 2021, making it the world’s most extensive online payment processor. With a 25.37 billion USD revenue in 2021, these figures gave PayPal a share in the market and competition in online payments of 56.55 % each.

PayPal's Business Model: It's Basis is on Secure Payments

Before discussing PayPal policies for, will PayPal refund money, it is essential to understand how it operates, including the amenities it offers and how its business model functions. In addition to being a traditional two-sided platform that facilitates transactions between businesses and their customers, PayPal’s business model gets based on fintech. PayPal also takes into account the particular needs that each of them has.

Money can get received or transferred through PayPal straight from the user’s bank or credit card account. Every time users make or receive payments online with PayPal, and a fee is applied that varies by country. In addition to the international payment fee, PayPal charges fees for currency conversion expenses when receiving payments from other countries; these fees vary depending on the currency.

Regarding business accounts, retailers that use PayPal to sell products online are charged a 2.9% fee on the purchase price.

Will PayPal Refund Money if You Get Scammed?

Every secure payment processor makes online payments more manageable. They keep customer information and other sensitive data safe while guarding against fraud and other security problems. Similarly, with clear refund policies, PayPal offers its customers the satisfaction they deserve.

So, when using the service, protecting your financial information is crucial while making online purchases. Below are the essential aspects where PayPal keeps things intact.

Secure Financial Information

Because it doesn’t give vendors access to all of your financial information, PayPal certainly keeps your transactions safe. Their next-generation encryption closely protects each transaction. Their devoted staff of security professionals promptly responds if anything appears suspect to assist shield consumers from fraudulent transactions.

Note: You should be aware that PayPal never requests credentials or personal information by email from users.

Reducing Scams: PayPal's 24/7 Monitoring

To guard against fraud, email phishing, and identity theft, PayPal continuously analyses every transaction. The security layers of PayPal are the same everywhere you purchase. As a result, customers can shop confidently from hundreds of online retailers worldwide.

Note: PayPal will alert to confirm every PayPal transaction, whether you receive or send money through it.

Security Key and Data Protection

You receive a one-time useable identification number from PayPal’s Security Key as a two-step authentication method specific to each login session. PayPal also ensures a secure HTTPS connection and robust TLS setups when registering or logging in from any smartphone or computer. For data protection,  PayPal complies with strict PCI-DSS standards for both at-rest and in-transit data protection.

Getting a Refund from PayPal After You Got Scammed

You won’t always have the most pleasant internet purchasing experience. Thus, you can file a complaint with the PayPal Resolution Center if you have a transaction issue. You can easily handle the PayPal dispute charge and cooperate with the seller to settle the disagreement.

PayPal often advises users to resolve disputes directly with vendors by working together to determine what went wrong and find a workable solution. In the absence of that, the PayPal dispute charge will decide depending on various variables. You might have the option to file an appeal if a claim gets rejected.

Note: PayPal requests that disputes should get submitted within 180 days following the user’s purchase or payment to be eligible for Purchase Protection.

Will PayPal Refund Money? - Purchase Protection

Other than a few rare instances where the answer to the question, will PayPal refund money if I get scammed, is not to your advantage. PayPal Purchase Protection covers all refund purchases anytime you use PayPal. Meanwhile, let’s first grasp how PayPal Purchase Protection functions before discussing those exceptions. 

As a result, when you use PayPal to make an online purchase from a seller, PayPal may ultimately decide to return your money following specific guidelines.

The following scenarios qualify you for a complete refund and PayPal Purchase Protection.

Billed for Things You Did Not Buy

if your PayPal account has got misused without your knowledge or consent. PayPal Payment Protection protects you. Once you receive the transaction notification, you have 60 days to report the issue before PayPal looks into it. Since the PayPal account is exempt from liability for illegal charges under this agreement, you would get protected by the $0 Liability for Qualified Unauthorised Purchases program.

It is comparable to banks, where users of credit or debit cards get protected from fraudulent charges. It is still a standard feature for many consumer banking cards in the United States.

You Didn't Receive an Order

You will receive a full refund if your purchase is never delivered and the seller cannot offer PayPal evidence of shipment or delivery. It is that easy and convenient for all users. To begin the refund procedure, customers must sign into their accounts and create a dispute from Dispute Center.

Note: PayPal advises sellers to double-check the shipping address and never deliver anything to an address other than the one supplied by PayPal. They suggested using a shipping provider that offers online tracking and delivery confirmation.

Delivery Doesn't Match What You Bought

PayPal’s Buyer Protection may pay you for the entire product cost plus the shipping charges if your online purchase does not match the seller’s description. One thing to remember is that the item has to fall on the eligible list provided by PayPal. Underwise you will not get any refund.

But if the arrived orders didn’t match the seller’s description. Likewise, if you ordered three things but only received two. Or perhaps something was delivered damaged. The qualifying products will get refunded. PayPal refunds do not apply to intangible purchases like spending on amenities, real estate, personalized products, tickets, gift cards, or anything else you make in person.

Note: All physical products should not contradict PayPal policies.

If you made the purchase with a bank card, PayPal Credit, or money from your balance in your Balance Account or business PayPal account. In that case, the money will typically get returned to the original payment method you used for the transaction. The amount you paid will also get returned in that same currency.

Will PayPal Refund Your Money? - Not in These Cases

Let’s discuss the situation when you do not receive a transaction refund. Since PayPal’s system distributes money to the recipient immediately, regardless if you never received the promised item, the payment may not be eligible for a refund.

  • It may occur due to money you transferred to a fraudster using PayPal’s peer-to-peer payment system or as part of a phishing scheme. Therefore, the answer to the question of whether PayPal will reimburse me for money lost to fraud is a resounding negative.
  • You have sent money to friends and relatives through financial transactions.
  • Additionally, claims for fraudulent purchases that get notified over 60 days after the transaction date are not eligible for reimbursement.

Your chances for will PayPal refund money are very slim in these situations. Therefore, always be careful to transmit money to only those you know and trust. Use PayPal to send money for goods or services instead of sending just funds to people so that you may benefit from PayPal’s purchase protection policy.

But anyway, you should contact PayPal to find a solution in any situation of unauthorized transactions, purchaser claims, or any other issue. They will provide the final statement on the refund policy statement.

PayPal Scams You Should Be Aware Of

PayPal gets generally regarded as a secure online payment and shopping method, and no platform is error-free. Despite its advantages and security precautions for its clients, PayPal nonetheless has an aspect in common with fraudulent conventional credit card payment scams. You should be aware of some potential frauds listed below to secure your transactions, just like with any other payment processor.

  • The fraudster may request that the vendor ship their merchandise to an incorrect delivery address. The seller loses both the item they delivered and the payment. Always send to or listed address.
  • Fraudulent vendors pressuring customers to give a small payment in advance before buying the product can result in you getting scammed
  • It occurs when a scammer overpays for the item and requests a refund to a separate account. The fraudster complained to PayPal after receiving their money back, saying that their account got hacked and that they never intended to pay the merchant in the first place.
  • Scams that use links to lead victims to fake PayPal websites
  • Scammers may push you to take more action by sending sellers bogus emails that seem to be from PayPal, which might lead to outcomes you can only imagine.

Bottom Line

There is no doubt that one quick and easy way to send money online or make payments is using PayPal. However, it’s still crucial to take precautions to safeguard your data and connected financial accounts. 

As a result, remember the information I’ve presented above and practice good cyber hygiene anytime you use PayPal. Avoid using public Wi-Fi networks to access the site, use two-factor authentication, and try to create a safe password.

Paypal will protect you regardless of whether you are a buyer or a seller. However, the protection still has some restrictions you must be aware of.

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Dave Miller with Online Cloud Security

Dave Miller

IT Consultant at Online Cloud Security

Dave Miller is an IT Consultant for Online Cloud Security and has over 7 years of experience in the Information Technology space. He also specializes in repairing laptops & computers. In his spare time, he loves to talk about new technologies and hosts monthly IT and Cyber Security meetings in the Houston area.

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About Online Cloud Security:

Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

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Online Cloud Security Logo (500x500px)

About Online Cloud Security

Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

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