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Why Does Norton 360 say “Pending”

Dave Miller with Online Cloud Security

Dave Miller – Tech Enthusiast & Security Expert – January 7th, 2022

Why Does Norton 360 Say Pending

The most well-known antivirus that aids in the eradication of Trojans and other malicious software is Norton. Symantec’s “all-in-one” consumer security suite, Norton 360, is a Norton 360 product. As a result, the functionality of this product was included into Norton Security, which was published in 2014. In 2019, Symantec began marketing a “NEW Norton 360” as a successor for Norton Security under its new corporate brand NortonLifeLock.

In order to keep your system running smoothly, this program is designed to delete hazardous files from your computer. There are a slew of antivirus programs available, but only one can be relied upon to keep your device safe. Norton’s services were well-liked by users of Android, Windows, Mac, and other operating systems. Mac OS X is a sensitive operating system that requires great care. There are a lot of useful features in this package. Norton’s anti-malware tools are excellent for protecting mac computers. Norton security stopped on pending mac is one of the many issues that customers encounter.

The root cause of why Norton 360 is stuck at “Pending” and Norton’s inability to run on your computer is:

  1. Inability to install Norton Antivirus
  2. An out-dated version of Norton 360 is on your computer
  3. Internet is not properly connected
  4. Some corrupted files have been downloaded without your knowledge.

Once you know why something is happening, it’s critical to know how to fix it. There are a few measures you can take to fix the issue of why Norton 360 says “Pending” when you open the program. Restarting your computer or reinstalling your Norton software if the problem persists after uninstalling and running the Remove Norton Mac Files program.

Table of Contents

STEP 1: Uninstall Previous Norton Security Products

  1. The Control Panel can be accessed by clicking on the Start button in the lower left-hand corner.
  2. Do one of the following:
    • Windows 7/Windows 8/Windows 10 – Activate apps and services.
    • Open uninstall a program window in Windows Vista.
    • Open Add/Remove Programs in Windows XP.
  1. This will open a list of all installed programs and allow you to uninstall or remove the Norton program (or any other software that you wish to remove).
  2. Select Norton Complete Uninstall (or finish the uninstall process of non-Norton software being uninstalled).
  3. A Waiting Period for Subscriptions You’ll see a pop-up warning; click the next button.
  4. Choose Restart Now from the Restart menu. When the machine is rebooted, the program will be fully removed.

STEP 2: Download and Run RemoveNortonMacFiles as an Administrator (for Mac)

  1. Download the file.
  2. Select the Finder application from the Dock’s shortcuts.
  3. In the left pane of the Finder window, select Downloads from the Favorites section of the menu.
  4. Do either of the following:
    • The RemoveNortonMacFiles folder should be open if you downloaded the file with Safari as your browser.
    • Double-click if you downloaded it using Mozilla Firefox or Google Chrome browsers to expand it, and then open the RemoveNortonMacFiles folder.
  1. Control-click the RemoveNortonMacFiles. Command file, and then select Open with > Terminal from the context menu (default).
    • Use an Administrator account and a non-blank password to execute this utility.
  1. Type your administrator password in the Terminal window and press return.
  2. When you enter your password, there are no characters to be seen on the screen
  3. Delete all Norton files and directories by typing “1” in the box provided.
  4. Type “2” to stop RemoveNortonMacFiles without deleting any files.
  5. Press the return key on your keyboard to complete the tenth step. Norton files can be deleted using the RemoveNortonMacFiles program.
  6. Restart your computer by typing “y” in the Terminal window and pressing return after the RemoveNortonMacFiles tool has finished removing the Norton files.

STEP 3: Download Norton 360 Again on Your Computer

Be sure to remove all previous versions of the installer setup from your Downloads folder before downloading the newest one.

  1. Sign in to your account.
  2. Enter your Norton email address and password.
  3. On the My Norton gateway, select Download.
  4. Click Agree & Download on the Get Started page.
  5. Double-click the downloaded file to start the Norton installation after it has finished downloading.
  6. Click Norton License Agreement to review the product license agreement before installing Norton.

1st Alternative to Getting Norton 360 to Run

  1. For the Product key, log into your Norton Account,
  2. Click onto the Devices tab,
  3. Find the device you need a product key for and copy it by writing it down, or by doing highlight/copy/paste action. Your product key can also be accessed from the Services tab.

2nd Alternative: Reinstalling Norton 360

It is better to reinstall the Norton antivirus for better functioning. All you need to do is to uninstall the current software and reinstall that again. Follow the steps:

  1. Sign In to Norton.
  2. If you don’t have a Norton account then you need to sign in to the Norton account. Type in your email address and password for Norton, and snap Sign In.
  3. If you don’t have a Norton account, click Create account and complete the sign-up process.
  4. In the Norton Setup window, click Download Norton.
  5. Snap Agree and Download.
  6. Click OK to spare and open the document.
  7. When the download completes, double-tap the Norton item Installer.
  8. Press Agree and Install to begin the procedure.
  9. Follow the on-screen guidelines to finish the establishment.
  10. Click Continue when Live Updates were done.
  11. In the Installation Successful window, click Restart.

Make sure to restart the device for easy setup and smooth functioning.

We hope that you have gained some knowledge and have figured out why Norton 360 says “Pending” and now you may use Norton 360 fully to protect your computer. We wish that the steps were straightforward and easy to comprehend. 

We prefer to use antivirus software to scan for and remove viruses from the device. As a result, it is always advisable to use the most recent version of Norton 360 antivirus in order to take advantage of the latest antivirus capabilities. The procedure of reinstalling Norton antivirus, on the other hand, should be straightforward and simple to understand.

** is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a way for websites to earn advertising revenues by advertising and linking to and affiliated sites. As an Amazon Associate we earn affiliate commissions from qualifying purchases.**

Dave Miller with Online Cloud Security

Dave Miller

IT Consultant at Online Cloud Security

Dave Miller is an IT Consultant for Online Cloud Security and has over 7 years of experience in the Information Technology space. He also specializes in repairing laptops & computers. In his spare time, he loves to talk about new technologies and hosts monthly IT and Cyber Security meetings in the Houston area.

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Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

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Online Cloud Security Logo (500x500px)

About Online Cloud Security

Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

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