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ROG Zephyrus G15 Keyboard Not Working - How to Solve This Issue?

Dave Miller with Online Cloud Security

Dave Miller – Tech Enthusiast & Security Expert – November 7th, 2022

ROG Zephyrus g15 keyboard not working

As is the case with the ROG Zephyrus G15, gaming laptops often get made to withstand any situation; However, have you ever experienced the ROG Zephyrus G15 keyboard not working? With its desktop-inspired layout, discrete function blocks for easy identification, and a few extra buttons, Asus has spent a lot of time designing its keyboard to make gamers feel perfectly at home.

However, if everything suddenly stops working, you could become irritated since even these high-end gaming systems are susceptible to hardware issues. But depending on your situation, the problem you are having will change. So, before I advise you to take it to an ASUS service facility, I’ll review all possible remedies.

Continue to read because the ASUS keyboard’s basic functionality has a fascinating connection to why your laptop keyboard suddenly ceased operating.

ROG Zephyrus G15 Keyboard Not Working - How to Solve This Issue?

ASUS ROG Zephyrus G15 Keyboard Not Working: Methods to Fixing Keyboard

The founders of ASUS ROG set out to provide the most capable and adaptable gaming laptops available. With best-in-class screens, top-tier graphics, and cutting-edge cooling technologies that push performance to new heights, their premium machines boost gaming experiences. Fans can observe the unique approaches in each of their designs when they choose to purchase their products.

ROG often develops the most excellent hardware for Computer gaming, eSports, and overclocking, and their robust fanbase supports their claim to be the Republic of Gaming. Although laptops are pricey, their performance also justifies the cost. However, the best-case scenario is that you do not anticipate problems with your laptop, unlike other comparable low-cost solutions on the market.

However, the reality is that ASUS laptops may also have technical issues like those you are currently experiencing with your ROG Zephyrus G15 keyboard not working. Let’s discuss a few quick options to get you some answers.

Solution #1: Restart – The Simplest Option

Your keyboards often cease working due to software failure, which can happen with any device you use. Restarting the computer always erases the software’s existing state, which is why it works. The code will also get removed if it is in an unresponsive condition.

Therefore, shutting off and restarting the Asus laptop will fix the ROG Zephyrus G15 keyboard not working. See if you can give it a try. Try to disconnect any more peripheral devices that are linked to your laptop as well.

Because we often use our computers, particularly over many days or longer. And restart is a possible option due to this overload of load. Therefore, when you restart the computer or device, it will start the program from scratch and restore the system to its previous state, allowing it to function as it did before.

Solution #2: Windows Keyboard Troubleshoot

A built-in troubleshooter gets included with Windows OS. Most frequent difficulties may get resolved by it. So starting with the menu

  • Step #1: Launch Start and choose Settings.

  • Step #2: Scroll down in the newly created window to locate troubleshooting options.

  • Step #3: Select other troubleshooting in the troubleshoot window, then click Run next to the Keyboard item.

  • Step #4: Adheres to the on-screen instructions to find and fix issues.

Continue to the next level if the Troubleshooter cannot resolve the issue.

Solution #3: Re-Install Drivers

Asus’ official advice is to check your keyboard drivers as the next step. Since Windows releases updates often, you could have firmware incompatible with your current drivers at any point. Follow the instructions below to update your drivers.

  • Step #1: You must first navigate without a keyboard to your device manager. So to reach it without having your keyboard. Open Settings by selecting the gear symbol from the Start menu, then go to the system about section, scroll down, and select Device Manager.

  • Step #2: Remove the keyboard drivers. Select the keyboard by clicking the arrow next to them. Then, right-click and choose Uninstall device.

  • Step #3: The driver will be installed automatically after the computer restarts.

The procedure mentioned above can be repeated once more for troubleshooting if drivers get not installed.

Solution #4: Uninstall Armory Crate

An AUSU software called The Armoury Crate got created to assist you in managing every element of your gaming setup. Your laptop has many options that allow you complete control, but sometimes having too much power can lead to worse issues. According to one user, uninstalling Armory Crate resolves the problem with the ROG Zephyrus G15 keyboard not working

Follow the actions listed below to remove it.

  • Step #1: Visited the Armory Crate help page.

  • Step #2: Next, pick your OS to download the Armoury Crate Uninstall Tool by finding the Driver & Utility option.

  • Step #3: Unzip “Armoury Crate Uninstall” after downloading it, then double-click to launch the uninstaller.

Once complete, Restart the system to complete the uninstallation and see if the problem gets fixed.

Try the next following option if these modifications are ineffective.

Solution #5: Filter Key Fixes

You may experiment with adjusting keyboard settings to resolve the issue, mainly involving Windows 10 has an accessibility feature called Filter Keys that gets created for users who have trouble holding down several keys. It may cause the ROG Zephyrus G15 keyboard not working. Typically, you should not enable this option. However, you must turn it off if you accidentally or purposefully turn it on.

  • Step #1: Go to System settings from the start menu. You may disable the filter keys from here by going to Ease of Access > Keyboard options.

Additionally, try adjusting the key repeat delay if you notice two or more characters appearing on the screen after hitting a key merely once.

  • Step #2: You may access the Control Panel’s Keyboard section by selecting Keyboard Properties. For repeat delay, move the slider to the “Long” position. Submit > Ok.

Solution #6: Contact Acer Support

If you suspect a hardware problem, consider contacting the ASUS server center since you will get the best repair assistance from ASUS Repair specialists there. Allow their ASUS-certified product experts to service your item for free if it is still under warranty and needs repair. You may still ask their service facility for a thorough hardware diagnosis even if your gadget is out of warranty. Additionally, you receive a 90-day guarantee on authentic ASUS original parts. So make an appointment right now.

ROG Zephyrus G15 – Keyboard Specs

The ROG Zephyrus G15 keyboard has a ton of thought in its design. Its unique hot buttons make it simple to access the ROG Armory Crate software, microphone mute, and volume controls. While the sturdy keys get designed to endure over 20 million presses, N-key rollover, which guarantees that every press is recognized, lets you issue as many instructions as you like with the Mash. A power button on your laptop also serves as a fingerprint reader and a wake-up button.

The ROG Overstroke technology activates earlier in the keystroke and gives you a much more responsive gaming experience. Each key has a generous 1.8mm of travel with this technology, and the actuation point gets moved up the stroke for better responsiveness.

Early actuation allows quicker, easier input to increase accuracy, and the greater 1.7mm travel distance enhances comfort when typing. The Overstroke technology helps players by improving input precision and speed while allowing for quick responses—the ideal combination for first-person shooter games.

These characteristics make AUSU laptops ideal for gamers who want an edge in competitive situations. If the previous instruction has helped you resolve your keyboard issue, you may now resume playing competitive video games.

Bonus Tip: ASUS STRIX Keyboard Not Working

You could have the problem of the keyboard not working if you are using an external keyboard from ASUS, such as their ROG Strix Scope RX, which is highly entertaining for any gamer. The issue might mainly arise if you are working or playing near direct sunlight, even from your Windows computer.

Strong sunlight will emit a high density of infrared that might impact the mechanism and briefly inhibit keyboard performance. It is all because AUS optical-mechanical keyboard is activated based on a method of turning off the infrared signal. As a result, AUS advises against using an optical-mechanical keyboard in direct sunlight.

Whereas the bright sunshine is more than 56000lux, the inside illumination ranges between 500lux and 1000lux. So, to keep these keyboards functioning, try to keep them out of direct sunlight. Also, try using the laptop indoors for better user experiences because the reflection from this intense sunshine might also impair the display content.

How to Fix ROG Zephyrus Keyboard Not Working Issue: Bottom Line

One of the finest things you can do for your gaming needs is to have an Asus laptop. But regardless of how pricey a tech device is, issues will always arise. Nevertheless, the ASUS keyboard for the ROG Zephyrus G15 gets made to withstand 20 million presses. You may still have hardware issues. But when it comes to keyboards, the hardware isn’t necessarily the cause of issues. Therefore, following the above methods should get your keyboard back in working order.

The entire software issue may be the result of incorrect settings. However, if you can still not address your problem, download MyASUS and attempt the system diagnosis. It would help if you kept all of these suggestions in mind. Otherwise, you will understand how angry players may become when they lose a tight game due to a hardware fault.

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Dave Miller with Online Cloud Security

Dave Miller

IT Consultant at Online Cloud Security

Dave Miller is an IT Consultant for Online Cloud Security and has over 7 years of experience in the Information Technology space. He also specializes in repairing laptops & computers. In his spare time, he loves to talk about new technologies and hosts monthly IT and Cyber Security meetings in the Houston area.

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About Online Cloud Security:

Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

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Online Cloud Security Logo (500x500px)

About Online Cloud Security

Online Cloud Security is here to recommend you the most secure devices, from laptops to smartphones, we only want to provide you with products that we have tested and used ourselves for online security. Every product that we recommend is heavily inspected and tested for security against hackers, viruses, malware, and any other intruders that may want to steal your information. 

Recent Posts: